Frequently Asked Questions – Existing clients

Frequently Asked Questions for Existing clients

If you have entered into a Debt Agreement or a Personal Insolvency Agreement, we have prepared a series of Frequently Asked Questions to assist you in your understanding of the insolvency product you have entered into.  The questions are set out below under the different headings.

  1. My agreement has not been approved by my creditors – what do I know?
  2. My insolvency agreement has been approved by my creditors – what do I do now?
  3. I am having problems with making my payments under the agreement – what should do?
  4. I want to finish my agreement early – is that possible?
  5. I wish to vary the terms of my agreement – how do I do this?
  6. I have successfully completed my agreement – what happens now?
  7. My agreement has been terminated – what happens now?

If we have answered your question please fell free to contact us between 9am and 5pm Monday to Friday on 1800 677 551.