Make sure it’s your debt. If you are unsure, ask for proof of the debt – for example ask for a copy of the loan contract or credit application. If you believe that the debt is not yours or you disagree with the total amount, get some independent advice from a solicitor or accountant.
If threatened with legal action, get advice from a soloictor so you know your options.
If contacted by a creditor, be co-operative and polite. If you are not treated fairly, make a formal complaint in writing to the organisation that contacted you. You should not be threatened or harassed.
Manage your finances carefully and set a budget that is realistic.
There are many free financial counselling services who can help you with managing your budget.
If you are struggling with your repayments please contact the company you owe the money too without delay to discuss a repayment plan.
When you are trying to setup a payment plan make sure the repayment is affordable and sustainable. Make sure you include all your expenses in your budget.
Make sure you keep copies of all letters you send to your creditors.
